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Call Us Toll Free! 1-800-537-7820
 
Privacy Policy
We Respect Your Privacy

At Japan Woodworker we value your privacy. If you make a purchase or request a catalog from us, you should know that we may rent, share sell or exchange your postal address with selected third-parties that may be of interest to you. When ordering Festool products, the recipient's name, address, and phone number is shared with Festool USA as part of tool registration, and is a requirement of all Festool dealers. E-mail addresses are never shared with third-parties. If you would like to opt out of having your information shared with third-parties, or if you would like to opt out of receiving catalogs from The Japan Woodworker, e-mail us at support@thejapanwoodworker.com or write to us at:

Japan Woodworker
406 Airport Industrial Park Road
Parkersburg, WV 26102-1686
Phone: 800-537-7820

Secure Ordering

Credit card security is a top priority at Japan Woodworker. To protect you and your credit card information, we use Secure Sockets Layer (SSL) technology, which is the industry standard and among the best software available today for secure commerce transactions. SSL sends your credit card number to our computer in an encrypted code, which only we can decode. Our transaction system currently works only with web browsers that can use SSL such as Microsoft Internet Explorer, Netscape Navigator, Mozilla Firefox and the America Online browser.

In addition, you are protected by the Fair Credit Billing Act, which prohibits your bank from holding you liable for more than $50.00 of fraudulent charges. In the event of unauthorized use of your credit card, please notify your credit card provider immediately in accordance with its reporting rules and procedures.

Cookies

Japan Woodworker uses a feature of your web browser called cookies to assign an identification code to your computer. Cookies are files that your web browser places on your computer's hard drive. We do not and cannot use cookies to retrieve personal information about you from your computer unless you knowingly and willingly provided such information. Cookies do not provide us with access to any credit card information.
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For over 35 years, we have supplied the finest tools and cutlery from the best makers.


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Contact Us!
Japan Woodworker
406 Airport Industrial Park
Parkersburg, WV 26104


Order Entry & Customer Service
1-800-537-7820

Order Entry
M-F, 8 a.m. - 12 a.m. EST,
Weekends, 8:30 a.m. - 5 p.m.

Customer Service
M-F 8:30 a.m. - 5 p.m. EST


Product Technical Advice
800-535-4486
M-F, 8:30 a.m. - 6 p.m. EST
 


support@thejapanwoodworker.com
 
 
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